Running Orders not closing

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Sam Gibby
i'm having several complaints from users that their running orders are not closing when they attempt to close them. This creates a congested viewing screen. Any ideas as to why this would be?

Thanks!

Sam
UATV-University of Arkansas
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    Jenn Jarvis
    Hi Sam,

    Thanks for reaching out. I'm not aware of any obvious reasons for this. We're happy to investigate. Can you reach out to Ross Tech Support at techsupport@rossvideo.com or 1-844-652-0645. We'll need some additional information to investigate and this will help us communicate directly with you.

    Thanks!
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