Cannot log in : Server is in Maintenance Mode

Sargon Isaac

• January 07, 2016 08:29

Hi
i cannot log in the Inception Server.
it says that Server is in Maintenance Mode but i didn't change anything on the Server.
what i have to do to solve this problem?

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  Jacqueline Ng

  • January 07, 2016 15:34

  Hi Isaac,
  
  I have replied to your COEL email address on how to resolve this issue.
  
  Regards,
  Jacqueline

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  ~Cameron ~Wedemeyer (Inactive)

  • January 28, 2018 00:30

  I am having this same problem after a fresh install. Would love some pointers in the right direction? Thanks

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  Jenn Jarvis

  • January 29, 2018 15:58

  Hello,
  
  Typically this means you need to connect to the database. If you reach out to Ross Tech Support by email or phone, they can connect to your system remotely and resolve this issue for you.
  https://www.rossvideo.com/support/tech-support/
  

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